HappyPicksBD.com — Privacy Policy

Effective Date: 14 April 2026 Last Updated: 14 April 2026

Introduction

Welcome to HappyPicksBD.com (“HappyPicksBD”, “we”, “our”, or “us”). We are an online retail store based in Bangladesh, offering products across Electronics & Gadgets, Baby Products, Women’s Products, and Home & Kitchen categories. Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly — When you register, place an order, or contact us, we may collect your full name, phone number, email address, delivery address, and payment details. We also collect messages or feedback you send us.

Information collected automatically — When you browse our site, we may collect your IP address, browser type, device information, pages visited, and how you found our website. This is done through cookies and similar technologies.

Information from third parties — We may receive information from payment processors such as bKash and Nagad, delivery partners, and social media platforms when you interact with our services through them.

2. How We Use Your Information

We use your information to process and deliver your orders, send order confirmations and shipping updates, handle returns and refunds, respond to your questions and support requests, send promotional offers and new product announcements (only with your consent), improve our website and personalise your shopping experience, detect and prevent fraud or misuse, and comply with legal obligations under Bangladeshi law.

3. Cookies

HappyPicksBD uses cookies to enhance your browsing experience. We use essential cookies to keep the website functioning, analytical cookies to understand how visitors use our site, marketing cookies to show relevant advertisements, and preference cookies to remember your settings. You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information with delivery and courier services to fulfil your orders, payment gateways to process transactions, IT and hosting providers to run our website, and analytics platforms to improve our services. We may also share information when required by law or in the event of a business merger or acquisition.

5. Data Security

We take reasonable steps to protect your personal information. All sensitive transactions are encrypted using SSL technology. Payment information is handled by PCI-DSS compliant gateways and is never stored on our servers. Access to personal data is limited to authorised staff only. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your account information for as long as your account is active. Order records are kept for a minimum of five years to meet accounting and legal requirements. Marketing preference data is kept until you withdraw your consent. Website usage data is retained for up to 26 months. When data is no longer needed, we delete or anonymise it securely.

7. Your Rights

You have the right to request a copy of the personal information we hold about you, to ask us to correct inaccurate or incomplete data, to request deletion of your data (subject to legal obligations), to withdraw consent for marketing communications at any time, and to opt out of promotional emails by clicking the unsubscribe link or contacting us directly. To exercise any of these rights, please contact us using the details in Section 11.

8. Children’s Privacy

HappyPicksBD does not knowingly collect personal information from children under the age of 13. Our website is intended for adults. Although we sell baby and children’s products, these purchases are intended to be made by adults. If you believe your child has provided us with personal information, please contact us immediately and we will delete it.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any external websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and post the revised version on our website. For significant changes, we will notify you by email or through a notice on our website. Your continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Website: www.happypicksbd.com Email: support@happypicksbd.com Location: Bangladesh Operating Hours: Saturday – Thursday, 9:00 AM – 9:00 PM (BST)

This Privacy Policy is governed by the laws of the People’s Republic of Bangladesh. Thank you for trusting HappyPicksBD.